The Tailored Tales is a unique design store brought to life by two friends who are deeply passionate about transforming moments into art.

At Tailored Tales, we specialize in creating personalized and custom-designed pieces that capture the essence of your most beloved memories. Whether it's for your loved ones, furry friends, or special life moments, we are dedicated to turning these moments into beautiful, tailor-made artworks.

We offer unlimited revisions on our designs, ensuring that every piece is tailored to your exact preferences. Our aim is to collaborate with you throughout the design process, making certain that the final artwork reflects your vision perfectly.

1. Choose Your Product: Browse our selection and choose the product that suits your needs.
2. Customize Your Design: Provide details and preferences for your personalized piece during the order process.
3. Leave It to Us: Let our skilled design team work their magic. We'll bring your vision to life with creativity and care.
4. Review & Approve: Once the design is ready, we'll share it with you for review. Approve the design when you're happy with the result.
5. Secure Delivery: After approval, we'll carefully prepare your customized piece for shipping.
6. Receive & Enjoy: Await the arrival of your tailor-made creation. Once delivered, enjoy your creation!

For a more detailed guide on our process, please visit our How It Works page.

The overall duration may vary depending on the complexity of the customization process but the design process timeline goes like this:

• First Preview: Anticipate the initial design preview within 7 days of your purchase.
• Revisions: If revisions are requested, the timeline may vary based on your feedback and customization preferences.
• Green Light: Once you give the green light, production typically takes 1-3 business days.
• Shipping: Finalized orders are carefully prepared for shipping, and delivery usually takes 6-8 business days.

For more information about the turnaround time or details about a specific order, please don't hesitate to contact us at contact@tailoredtales.com

We take pride in ensuring that our products are crafted with a commitment to quality. Your personalized goods are made with premium materials, while also prioritizing sustainability. We reinforce our commitment by shipping in robust, eco-conscious packaging. Your satisfaction and the environment matter to us, making every creation a memorable and responsible piece of art.

No, unfortunately we do not offer previews due to the handmade nature of our designs. However, we value your satisfaction immensely. That's why we provide unlimited revisions, ensuring that you receive a personalized item you are 100% satisfied with.

If you're not satisfied with the design you receive, don't worry!

We understand the importance of getting it just right. We offer unlimited revisions, ensuring that we can make adjustments until the design perfectly aligns with your vision. Our goal is your 100% satisfaction, and we're dedicated to working with you until you're delighted with the final result. Your happiness is our priority.

No, we don't limit ourselves to pets and people! We do it all!

Our designers are committed to work on a wide range of subjects from couples, families, cars, buildings, and more.

If you have a specific design or a special request in mind, please feel free to contact us at contact@tailoredtales.com and we'll work together to create a unique and personalized piece for you.

Absolutely! Choosing the right photos can be challenging.

Our team is here to assist you. Feel free to reach out to us at contact@tailoredtales.com with your options, and we'll provide guidance on selecting photos that will work best for your personalized piece.

We're here to make the process easy and enjoyable for you.

If the photo isn't quite as you want it, or if you have a specific vision in mind, we will custom design accordingly to your ideas.

Let us know your preferences or any modifications you'd like, and our design team will work closely with you to create a piece that perfectly reflects your vision. Reach out to us at contact@tailoredtales.com to discuss your ideas and collaborate on a design that suits your needs.

Please understand that, once an order is placed, it cannot be edited or canceled due to the personalized nature of our products.

For more information and more details please visit our Refund Policy page.

If you haven't received any emails after your purchase (after 2 - 4 days after purchase), please check your spam or junk folders to ensure that our emails haven't been filtered.

If you still can't find the emails, please reach out to our customer service team at contact@tailoredtales.com and we will help you with these issue.

As of now, we currently only ship to the US, Canada and Australia.

For more information about our shipping policies, feel free to visit our Shipping Policy page.